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Policies


General Policies

In Stock merchandise will usually ship within 3 to 7 days from date of order.
However, our shipping policies may vary depending on the season. Please feel free to contact us for inventory status and shipping.

There is a minimum order of $20.00 which does not include tax or shipping and handling.



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:


Shipping Charges

 Order Value 

Shipping Charges

  Standard 

below $20.00 

$5.00 

from $20.00 to 49.99 

$8.75 

from $50.00 to 74.99 

$10.50 

from $75.00 to 99.99 

$15.50 

$100.00 and more  

14.00%  


 

» We presently cannot accept orders for shipment outside of the United States.



Taxes

We collect state sales tax when the shipping address is in one of the following states:

 

State

Rate

      

PA

6%



Minimum Order Amount

Please note that we have a $20.00 minimum order requirement.



Credit Cards Accepted

Please note that we accept Discover,  Mastercard,  Visa.



Order Cancellation Policies

Due to our exceptional turnaround time, we cannot accept any order cancellations.



Return Policies

Defective merchandise will be exchanged for the same product.

All exchanges or returns must be requested within 5 days of receiving your order.

All sales are final.

All returns must first be authorized by GC Candle, LLC.

There are absolutely no cash refunds.

If you would like to make a return, please contact us at:

Telephone 866-573-8675 or e-mail sales@oldcandleshed.com